De Bondt News – Service Notices

Important info for retailers in Australia and New Zealand - update

Due to an unfortunate issue regarding shipping, we are currently unable to accept orders for customers in Australia and New Zealand. Read more >>

Read More 1 year ago

Changed Opening Hours 2023

We would like to advise you of the upcoming public holidays when our customer support service will be closed and orders will not be shipped. Orders made on these dates will be processed immediately on our return and any queries answered. 

Read More 1 year ago

Part of Seeknit Range Temporarily Unavailable in Webshop

To offer our retailers more purchasing flexibility, the Seeknit collection will be repackaged, and all items will soon be available individually. From Friday, December 16, a large part of the Seeknit collection will be temporarily unavailable in our webshop until the project is complete.

Read More 1 year ago

Reduced Opening Hours on Friday 9 December 2022

On Friday 9 December, customer support will be available until 15:30 CET. Any orders placed before 12:00 will be shipped the same day and orders placed after 12:00 will be shipped on Monday 12 December, when our usual service hours resume.
Read More 2 years ago

Possible Delay in Order Shipment

Due to a technical problem, we cannot guarantee that all the orders placed today will be shipped on the same day. We are working hard to solve this issue. Keep an eye on our webshop for updates.
Read More 2 years ago

Reduced Customer Support Service on Thursday 6 October

On Thursday 6. October, telephone customer support will only be available until 14:00 CEST. Usual service hours will resume on Friday, October 7.

Read More 2 years ago

Reduced Opening Hours on 17 June

On Friday 17 June, customer support will be available until 16:00 CEST. Any orders placed before 14:00 will be shipped the same day and orders placed after 14:00 will be shipped on Monday 20 June, when our usual service hours resume.
Read More 2 years ago

Meet us at h+h Americas in Chicago, Illinois

For our guests, we have arranged free entry for the show, which is a brand-new platform for the North American Handicraft Industry.
Read More 2 years ago

Split and delayed orders

Read More 2 years ago

Changed Opening Hours 2022

Read More 2 years ago
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